FAQ

 FREQUENTLY ASKED QUESTIONS

Where do you ship?
We ship worldwide!

I am in US/Rest of world where should I check out?
We now have a US/International and separate Canadian web stores. If you are in the US or anywhere else in the world you will be paying in USD  http://www.whistleandfluteclothing.com/
If you are in Canada please visit: https://www.whistleandfluteclothing.ca/ for shopping in CAD. 
Can I use more than one discount code?
Sorry, only one discount code per order. If your code is not working, please email us before placing your order. info@whistleandfluteclothing.com

Do you do price adjustments? 
Sorry we do not offer any price adjustments. 
How long will it take to receive my order?

We aim to ship all orders within 1-3 business days. Shipping during a sale is aprox 1-2 weeks and will be shipped out in the order they were received. Shipping time varies depending on customs but standard shipping takes approximately 2 weeks for the US and Canada and 4 weeks for international orders (based on the least expensive shipping option. There is also the option for Expedited or Express shipping if required.

What size should I get?

We suggest sizing up if you’re in between sizes. They generally fit a size small. Sizes run in even numbers 2,4,6 etc.

Kids size chart

Babies size chart

Women's size chart (je t'aime pullovers)

Unisex size chart (for the adult t shirts)

Do you work with bloggers?

Yes! We love bloggers! Please email us with your stats and social media info. whistleandfluteclothing@gmail.com

Can I make changes to my order?

Sorry but we cannot make changes to your order once they've been placed as we start shipping right away.

Customs/Duties/Lost packages
Whistle & Flute are not responsible for any duties or custom fees incurred upon delivery. Though this is very rare it can happen. We are not responsible for lost or stolen packages when standard shipping is used as it is not insured or tracked. 

Refunds
We offer exchanges on unwashed, unworn items. Hats are not eligible for refunds or exchanges. With the exception of sale items which are final.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

Please email us info@whistleandfluteclothing.com with your order number and what you wish you exchange.

You will be responsible for all shipping costs. 

What are the care instructions for Whistle & Flute garments?

The best way to keep your Whistle & Flute shirt looking good is to wash the shirt inside-out on a delicate cycle in cold water with a phosphate-free detergent. Tumble dry on low or hang to dry. 

 

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